Charity Edit has been helping charities create websites for 12 years and in that time we have always offered free support for our clients.
We have a range of video tutorials available at anytime which people find a useful way to learn Charity Edit at a time that suits them. We also have helpfiles available through the admin area of Charity Edit and we run webinars through the year.
With this support and with Charity Edit’s ease of use charities find setting up and updating their website an easy process. However should you need help with updating the site then you can email or phone our office to get straight through to technical support.
Our office hours are 8.30am - 5 pm every working day and we try our best to resolve your query straight away. As our office is based in Solihull it means you get through to someone based in the UK who knows the software inside out and will be able to help you.
Here are some of the typical questions our support team has recently answered from our clients:
How do I get the image to appear to the right of the text?
How do I give access to other members to update the webpage?
How do I give access to someone to see the team rota?
How to I upload a video to the website - the file seems to big?
If you have had a bad experience with your website provider then why not try Charity Edit and see how our support compares with your current provider.