With much uncertainty over what the next few weeks and months may bring regarding Coronavirus I wanted to write and let you know the measures we have been taking at Charity Edit in preparation for the disruption that is happening globally.
The health of our team is the most important so we had asked any team members who have a temperature, cough or any other symptoms displayed in Covic-19 to work from home to prevent any spreading between team members. Following the government guidance on the 16th March, we have now started to transistion to working from home.
As a business we have previously had to action our remote continuity plan when we had a flood last June causing our offices to be unavailable for 6 weeks whilst the office dried out and was restored.
We have since enhanced these plans to ensure that we can continue to support our clients during this difficult time so that we can continue to work, fully operational and fully secure from our homes.
We use VoIP phones so these will continue to function by connecting to the internet for calls, and our team can respond to queries via phone as well as the email ticketed system.
We are living in an unknown time and one of uncertainty and concern.
Regards
Kyle Cottington
Managing Director
