FAQs

Who is Charity Edit for?

Charity Edit is ideal for charities and organisations of all sizes that want an easy to manage website.  Charity Edit can grow as your organisation grows, so if you are just a small organisation or a multinational charity you can benefit from the features of Charity Edit.

Do we have to be a registered charity to use Charity Edit?

No. 

I already have a web address - can I transfer it?

Yes - if you have a web address then we can transfer it into Charity Edit for you

What support is provided by Charity Edit?

Technical support is fully provided by our friendly UK based support staff. We are always just an email or phone call away and will be happy to help with any aspect of your Charity Edit site.

Will we have to pay to setup our website?

There are no setup fees for Charity Edit. The only price is the low subscription price which includes web hosting and support. If you do want us to create a custom design for your site then we can do this - please see our prices for more information.

Will we have to pay for new features to the Charity Edit software?

As part of the Charity Edit pricing we also include free updates to our software. This means that when we add a new feature to Charity Edit, your site will automatically be updated with great new enhancements.

Can we copy our existing website into Charity Edit?
It is not possible to automatically convert your existing website into a new Charity Edit website, but you will be able to paste your content from your website into Charity Edit.

Why pay for a website when we can create one ourselves?

Many organisations have come to us after their frustration with an existing site being difficult or expensive to update. With Charity Edit, your website will be ready to go and because it is so easy to update it means that anyone with the proper access to Charity Edit Global Office will be able to update it.

Will there be adverts on my website?

There will be no adverts placed on your Charity Edit website

Is there a minimum contract period?

Whilst we do look forward to a lifetime partnership with our customers, there is no minimum contract period and you are free to stop using Charity Edit.

What if we decide to cancel?

We are sure you will be happy with your Charity Edit site and will join the hundreds of customers for many years. However you are free to cancel your Charity Edit website at anytime. Your web address is owned by your business/organisation so you will be able to move this to another host if required. You will not be refunded for any months that you have previously paid for.